1. Overview

Alysia Lyons Coaching & Personal Development (“Alysia Lyons Coaching,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share your personal information when you:

*Visit our website at http://alysialyons.com

*Sign up for our email list, free resources, or programs

*Purchase coaching, courses, or other services

*Interact with us on social media, by email, text, or other channels

Together, we call these the “Services.”

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

We sometimes use third-party platforms and tools (for example, CRM systems like HighLevel, email providers, scheduling tools, and payment processors). In those cases, they process your information on our behalf as our service providers / processors.

2. Information We Collect

We may collect the following types of information about you (“Personal Information”):

a. Information You Provide Directly

You may give us information when you:

*Request a free resource, quiz result, or download

*Join our email list or text list

*Book a discovery call or coaching session

*Enroll in a program, membership, or course

*Purchase products or services

*Contact us by email, text, social media, or through a form on our site

This can include:

*Name

*Email address

*Phone number

*Mailing/billing address

*Payment-related information (processed through a secure third-party payment processor—we do not store full payment card numbers)

*Your communication preferences

*Information you choose to share about your life, goals, or challenges (for example, in a questionnaire or intake form)

If you provide Personal Information about someone else, you confirm that you have the authority to share it and to allow us to use it in line with this Privacy Policy.

b. Information from Third Parties

We may receive information about you from:

*Marketing and advertising partners

*Social media platforms (if you interact with our content or ads)

*Event platforms or registration tools

*Payment processors or scheduling tools

This may include contact information, engagement or interaction data, and other details they make available to us.

c. Information Collected Automatically

When you use our website or other online Services, we may automatically collect:

*Device information (IP address, browser type, device type, operating system)

*Usage information (pages you visit, links you click, time on site, referring pages)

*Cookie and tracking information (via cookies, pixels, and similar technologies)

We use this information to understand how people use our Services and to improve them. For more details, see our Cookies/Tracking section (if you have a separate Cookies Policy, you can reference it here).

3. How We Use Your Information

We use your Personal Information for the following purposes:

a. To Provide and Improve Our Services

*Deliver coaching, courses, content, and resources

*Process payments and manage orders

*Respond to your questions and support requests

*Personalize your experience (for example, tailoring offers or resources based on what you’ve signed up for)

b. To Communicate With You

*Send confirmations, reminders, and updates about sessions, programs, or purchases

*Send newsletters, announcements, and marketing messages (according to your preferences and applicable law)

*Share surveys, feedback requests, or invitations to events

You can opt out of marketing emails at any time by using the “unsubscribe” link in our emails or contacting us directly.

c. For Business Operations

*Accounting, bookkeeping, and tax compliance

*Analytics and reporting

*Planning and developing new offerings and content

*Managing our platforms and tools

d. To Protect Our Services and Community

*Monitor for fraud, abuse, or suspicious activity

*Enforce our terms, policies, and agreements

*Maintain the security and integrity of our systems

e. For Legal and Compliance Purposes

*Comply with legal obligations

*Respond to lawful requests from authorities

*Protect our legal rights, safety, and the rights and safety of others

4. Legal Bases for Processing (EEA, UK, and Similar Jurisdictions

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or another region with similar data protection laws, we process your Personal Information based on one or more of the following legal bases:

*Your consent (for example, when you subscribe to our newsletter)

*Performance of a contract (for example, providing coaching or course access you’ve purchased)

*Legal obligations (for example, tax and accounting requirements)

*Legitimate interests (for example, improving our Services, preventing fraud, and limited direct marketing, where permitted)

Where we rely on consent, you can withdraw it at any time, without affecting the lawfulness of processing based on consent before withdrawal.

5. How We Protect Your Information

We use reasonable administrative, technical, and organizational measures to help protect your Personal Information against accidental or unlawful destruction, loss, alteration, access, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure. If you believe your interaction with us is no longer secure (for example, your account or email has been compromised), please contact us using the details in the “How to Contact Us” section below.

6. How We Share Your Information

We do not sell your Personal Information.

We may share your Personal Information with:

a. Service Providers

We work with trusted third-party vendors to help us operate our business and deliver our Services. For example:

*Website hosting and maintenance

*Email marketing platforms

*CRM and scheduling tools

*Payment processors

*Analytics providers

*Cloud storage services

These providers may process your Personal Information on our behalf and are only allowed to use it as necessary to provide services to us.

b. Business Partners

We may collaborate with other coaches, teachers, or partners for joint offerings. If you sign up for a joint program, your information may be shared with that partner for purposes related to the program, in line with applicable law.

c. Legal and Safety Reasons

We may disclose your Personal Information if we believe it is necessary to:

*Comply with a legal obligation, court order, or government request

*Protect our rights, property, or safety, or that of our clients or others

*Investigate and help prevent fraud or abuse

d. Business Transfers

If we ever undergo a reorganization, merger, or sale of some or all of our business or assets, your information may be transferred as part of that transaction, subject to the same or substantially similar privacy commitments.

e. With Your Consent

We may share your information with other third parties when you ask us to or give us explicit permission.

Text/Phone:
We do not share your phone number or SMS opt-in consent with third parties for their own marketing purposes without your express written consent.

7. Data Retention

We keep your Personal Information only as long as reasonably necessary to:

*Provide the Services you requested

*Comply with legal, tax, and accounting obligations

*Resolve disputes and enforce our agreements

*Support business operations and historical recordkeeping

When we no longer need your Personal Information, we will either delete it or anonymize it so that it can no longer identify you.

8. Children’s Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect Personal Information from children under 16.

If we learn that we have collected Personal Information from a child under 16, we will take reasonable steps to delete that information. If you believe a child under 16 has provided us with Personal Information, please contact us using the details below.

9. Links to Other Websites

Our website and communications may contain links to third-party websites, services, or content that we do not control.

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any Personal Information to them.

10. “Do Not Track” Signals

Some browsers offer a “Do Not Track” (DNT) setting. At this time, our website does not respond to DNT signals. We may revisit this if standards change.

11. Your Rights

Your privacy rights depend on where you live. You may have some or all of the following rights under applicable law:

*Access: Request a copy of the Personal Information we hold about you

*Correction: Ask us to correct or update inaccurate information

*Deletion: Request that we delete some or all of your Personal Information (subject to legal obligations)

*Restriction/Objection: Ask us to limit or stop certain processing

*Portability: Request a copy of your data in a structured, commonly used format

*Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time

You can exercise these rights by contacting us using the details in the “How to Contact Us” section. We may need to verify your identity before fulfilling your request.

a. European Privacy Rights (EEA, UK, Switzerland)

If you are in the EEA, UK, or Switzerland, you may also:

*Lodge a complaint with your local data protection authority if you believe our processing of your Personal Information violates applicable law.

You can still contact us first, and we will do our best to resolve your concern.

b. U.S. State Privacy Rights

If you are a resident of a U.S. state with a comprehensive privacy law (such as California, Colorado, Connecticut, Utah, Virginia, and others as laws evolve), you may have additional rights, including:

*Rights of access, correction, and deletion of Personal Information

*The right to opt out of certain types of data “sales” or “sharing” (as defined under state law) and targeted advertising

*The right not to be discriminated against for exercising your privacy rights

*The right to appeal our decision if we deny your request

We do not sell your Personal Information for money. If we engage in activities that some state laws define as “selling,” “sharing,” or “targeted advertising,” we will provide a way to opt out, such as a “Do Not Sell or Share My Personal Information” link or a contact method.

c. Australian Privacy Rights

If you are an Australian resident, you may:

*Request access to and correction of your Personal Information

*Make a complaint about how we handle your Personal Information

We will respond to your request or complaint within a reasonable period and in accordance with applicable law. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

d. Canadian Privacy Rights

If you are a Canadian resident, you may:

*Request access to and correction of your Personal Information

*Withdraw consent to certain types of processing (where consent is the legal basis)

We will respond within the timeframes required by Canadian law. If we deny your request, we will explain why where required by law.

12. International Data Transfers

We are based in the United States, and your information may be processed in the United States or other countries where our service providers are located.

If you are outside the United States, your data protection laws may differ from those in your country. When we transfer Personal Information internationally, we will take appropriate steps to protect it in line with this Privacy Policy and applicable law, such as using contractual safeguards where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when it was last revised.

If we make material changes, we will notify you by a prominent notice on our website, by email, or by another appropriate method. Your continued use of the Services after any changes means you accept the updated Privacy Policy.

14. How to Contact Us

If you have questions about this Privacy Policy, your Personal Information, or wish to exercise your rights, you can contact us at:

Email:
[email protected]

Mailing Address:
Alysia Lyons Coaching & Personal Development
9830 S Orange Ave
Fresno, CA 93725
United States